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Case study

Migrating from CASEpeer to Filevine in under 3 months

A high-volume law firm moved from CASEpeer to Filevine in under three months — data intact, team trained, system wired into everything around it.

Drew Jonsen · Founder, Jonsen LLC September 22, 2025 8 min read
MigrationFilevineCase Management

Switching the system your entire firm runs on is the kind of project people put off for years. Case management isn't just software — it's where every matter, deadline, document, and client conversation lives. Moving it feels like changing the engine while the plane is in the air.

We did exactly that for a high-volume consumer-law firm: a full migration from CASEpeer to Filevine in under three months, with the data intact, the team trained, and the new system wired into everything around it. Here's how a move like that stays calm instead of chaotic.

Plan the migration in phases, not one big leap

A three-month timeline isn't a sprint — it's a sequence of deliberate phases. We mapped the firm's structure into Filevine first: case types, the pre-litigation phases the firm actually uses, and the team pods (case manager, assistant, medical-records coordinator) that own each docket. Getting that org model right up front meant the data had somewhere sensible to land.

From there the phases stack: configure Filevine to match the firm's real workflow, migrate contacts and matters, move documents, reconcile and audit, train, and cut over. Each phase has a finish line, so progress is visible and nothing silently slips.

Treat data migration as a reconciliation problem

The fastest way to lose a firm's trust is to lose its data. So we treated migration less like a copy-paste and more like an audit.

Contacts and matters carried over from CASEpeer with field-level mapping — client status, other parties, and the rest landing in the right Filevine fields rather than a generic dumping ground. Documents were the bigger lift: case files moved into SharePoint, organized into per-client folders, and then linked directly inside the corresponding Filevine projects, so a case manager opens a matter and the documents are right there.

Then the part most migrations skip: a reconciliation audit. We lined up Filevine and HubSpot records side by side — matching on project IDs — and reviewed row by row to confirm nothing was dropped, duplicated, or mismatched. Boring work, and exactly the work that lets you flip the switch without a knot in your stomach.

Train the team like adoption depends on it — because it does

A perfect migration that nobody adopts is a failed migration. The firm's people had years of CASEpeer muscle memory; Filevine only delivers value if they actually use it well.

So training was its own workstream, not an afterthought. We built role-specific guidance and leaned on Filevine's own learning resources, assigning structured trainings through a resource center so each role learned the parts of the system relevant to them. The goal was simple: on cutover day, people knew where their work lived and how to do it, instead of staring at an unfamiliar screen.

Integrate deeply, so Filevine isn't an island

The point of modern case management isn't the case management system — it's everything it connects to.

We wired Filevine into the systems the firm already runs. HubSpot stays the intake and marketing engine, with leads and matters reconciled across both so reporting tells one story. SharePoint holds documents, linked into Filevine projects so files live where the work happens. And for the firm's most time-consuming output — demand letters — we connected AI-assisted drafting that pulls from the case record and the firm's own templates to produce a strong first draft for an attorney to review, turning a multi-hour task into a short one.

That's the difference between migrating a tool and upgrading an operation.

What "done right" looks like

Under three months, start to finish. Data that reconciles. A team that knew the new system on day one. And a case management platform that talks to intake, documents, and drafting instead of standing alone. The firm didn't just trade one system for another — it came out the other side with a faster, more connected way to run every matter.

A migration like this is mostly about temperament: phase the work, audit the data, train the people, and connect the system to its neighbors. Do those four things and even an engine-swap-in-flight lands smoothly.

How long does a CASEpeer to Filevine migration take?

It can be done in under three months for a high-volume firm when the work is phased — configuration, data migration, reconciliation audit, training, and cutover — rather than attempted all at once. Timeline depends on data volume, customization, and how cleanly the source system is organized.

How do you avoid losing data when migrating case management systems?

Map fields deliberately, migrate in stages, and run a reconciliation audit that compares source and destination records (matching on shared IDs) before cutover. The audit is what turns "we hope it's all there" into "we've confirmed it's all there."

Should case management connect to other systems?

Yes. The value comes from integration — linking intake/CRM (HubSpot), document storage (SharePoint), and drafting tools so the case record is the hub of the operation, not an isolated database.

Outcomes
  • Plan the migration in phases, not one big leap
  • Treat data migration as a reconciliation problem
  • Train the team like adoption depends on it — because it does
  • Integrate deeply, so Filevine isn't an island
  • What "done right" looks like
DJ
Drew JonsenFounder, Jonsen LLC

Drew leads Jonsen LLC — a Denver technology practice guiding law firms and growing businesses through AI, cybersecurity, and systems that compound over time.